The Mint Telecom Blog

Australians lost $295m to Scams in the first half of 2022! A trend that is unfortunately increasing year on year so we all have to play our part to stop.

This week we turn seven! Seven years since we started Mint Telecom and the reason we started and the reason we turn up today. It hasn’t wavered: to provide our customers with the best customer service they have seen so their internet is a seamless and enjoyable experience.

Molly’s job is to guide you through a very simple step-by-step internet troubleshooting guide. This guide has been developed over many years to cover off every scenario we can think of and have come across, delivered in a way…. Wait for it… that even your Grandma would understand.

An effective and flexible telephone system will help you convert conversations into sales and sales into loyal customers.

One of the most important but sometimes daunting steps is making sure your internet is connected the day you move in... and in Mint Condition! The process should be simple as long as you take a couple of necessary steps beforehand.

There’s a lot of choice out there for Internet Service Providers. Hundreds actually. And once you make the decision, how do you know you’ve made the right one?

The Australian workforce forcefully undertook a massive experiment over the past 12 months and some of the outcomes… well, they may be permanent. ‘WFH’ or work-from-home for those who aren’t familiar with the new acronym, is here to stay for a lot of the Australian Workforce.

MINT MONITOR. A program we developed which checks your internet’s performance every day and flags internet drop-offs before you do. Meaning you’re back on track faster!

NBN Rollout is formally complete... but what’s next? You may have heard the NBN network has been rolled out and completed in 2020. That’s true but it doesn’t mean the work on the network is finished!

Nope, we neither. They’re very rare. Nearly as rare as a Telco who lets you know your internet is underperforming, slow or dropping off before you do. Here at Mint Telecom, that is exactly what we do. Every day we monitor all our residential and business customer’s internet.

Check to see if you have the right internet speed to serve your household’s binging needs.

Like it or not, the world has changed for so many, and so has the way we work. That’s why it's more important than ever that your Telco provider must and should meet your business needs and be available when you need them. If you are not getting the service or product delivery you are paying for, now is the time to switch.

NILS (No Interest Loans) Network of Tasmania [link] is a low interest loan provider – helping Tasmanians in hard financial times with no interest loans for household goods and services. This is a Tasmanian organisation Mint Telecom are proud to have as telco clients.

When Mint Telecom was first launched five years ago, one of our very first customers was popular furniture retailer, The Importer. A purely Tasmanian owned and operated furniture and homewares retailer.

Cooper Automotive is a Tasmanian success story and Mint Telecom are proud to supply them with their telco needs.

It's been a long time coming and NBN is passing your door and the big question we all get is, ‘What’s next?’ It may seem daunting but the actual process and what you have to do is very simple.

It’s a frustrating problem, you’re working away in the Cloud or on a Zoom call and just like that… your internet connection drops out. We know it’s annoying and interrupts your flow, but the good news is, there could be a number of easy solutions.

This year we’ve been awarded the 2020 winner for Product Review’s Internet Service Provider. If you’re not familiar, ProductReview.com.au is Australia’s largest consumer opinion website and aims to help consumers make better purchasing decisions across many categories. Read why we won this year.

The choices businesses have heading into 2020 for phone systems are endless. Traditional landline, PBX, IP PBX System or Hosted PBX… it all sounds complicated and daunting and getting it right is crucial for the future success of any business. So, there’s no pressure in getting it right, right?! Ha. To help you navigate this minefield, I’ve broken it down into 10 questions to ask.

This is one of our most common questions and more often than not the solution is a simple turn off and back on. But technology being technology, there are occasions where it takes a little more.