Customer Help & Self Service

Get in touch for help, pay a bill and more

Something not quite working as it should?

1. You can check the status of the network, run through troubleshooting and setup instructions as well as log a fault ticket to us here

Mint troubleshooting

2. You can call us between 9am-5pm AEDST Monday–Friday.  We don’t have long wait times!  You can even request a callback.

1300 58 64 68

Chat with us during the day from our website.

Chat with us from Facebook — just send us a private message.

Pay Bill

Pay your bill via credit card

Pay Bill

Self-care Login

See and download all your bills, see current and historical usage, make a payment, log an enquiry about your account.

Self-care Login


“I’ve worked at ISPs before, so I know how hard it can be. Whenever I’ve had an issue, Mint Telecom have been on it within minutes, even on Sundays. 100% satisfaction from a very picky internet user.Bob, Mint Telecom customer


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