Customer Help & Self Service
Get in touch for help, pay a bill and more
Something not quite working as it should?
1. You can check the status of the network, run through troubleshooting and setup instructions as well as log a fault ticket to us hereMint troubleshooting
2. You can call us between 9am-5pm AEDST Monday–Friday. We don’t have long wait times! You can even request a callback.
1300 58 64 68
Chat with us during the day from our website.
Chat with us from Facebook — just send us a private message.
Pay your bill via credit card
See and download all your bills, see current and historical usage, make a payment, log an enquiry about your account.
WHAT CUSTOMERS ARE SAYING…
“I’ve worked at ISPs before, so I know how hard it can be. Whenever I’ve had an issue, Mint Telecom have been on it within minutes, even on Sundays. 100% satisfaction from a very picky internet user.Bob, Mint Telecom customer