Information
This page contains links to all of our downloadable documents
Critical Information Summaries
Legal & Other Items
- Privacy Policy
- Privacy Collection Statement
- Credit Reporting Policy
- Customer Service Guarantee
- Cancellation Notice
- Complaint Handling Policy
- Fair Usage Policy
- Terms of Use
- Schedule of Fees and Charges
- Direct Debit Form
- Financial Hardship Policy
- How to Estimate Data Usage
- How to Appoint an Advocate or Authorised Representative
- Customer Identity Authentication